San Diego Live Scan Fingerprint Service FAQ 

Why do I need live scan fingerprinting?

Live scan applicants are to submit their fingerprints electronically to the CA DOJ for the purpose of running a crimial history check. California law requires individuals to be live scan fingerprinted in order to become certified or licensed in most professions. Employers ofter require you to submit fingerprints via livescan for a criminal background check as a condition of employment. The California Department of Justice only accepts live scan fingerprinting and no longer accepts fingerprints via ink and hard card. Live Scan digital submissions provide the safest and quickest way to submit and process background checks.

 

I’ve been Live Scan Fingerprinted before. Do I need to do it again?

Yes! This is a very common question. It’s rather common for people to need livescan fingerprints multiple times throughout their careers. People often ask “how long is the live scan good for” or similar questions. Live Scan is simply the “process” of capturing your fingerprints electronically. The purpose of live scan is to simplify the criminal background checks by the DOJ and/or FBI. This criminal background report is then sent to the “Requesting” agency listed on the “Request for Live Scan Service” form. This requesting agency is the only agency that will see your personal criminal history file. If you switch jobs or want to obtain a new California license, you will need to be livescan fingerprinted again in order for that specific requesting agency to view your criminal background history report.

 

How Long Does Live Scan Fingerprinting Take?

The entire fingerprinting process takes approximately only 10 minutes to roll your fingerprints and then electronically transmit them to the Department of Justice, FBI, and the Child Abuse Central Index (CACI) if applicable.

 

 What to Bring to Your Live Scan Appointment?

  • 1. Live Scan Form (We can usually print up the form at our office)
  • 2. Valid Photo ID (DMV Driver’s License or ID, Passport, Military ID Card…)
  • 3. Payment (Cash, Check, Credit Card, Invoice..)

 

How Much Does Live Scan Fingerprinting Cost

  • 1. Rolling fee is only $18.00
  • 2. Processing fee – when applicable (see below)

 

Rolling Fee

The payment collected by the fingerprint service provider for capturing and electronically submitting your fingerprints.

Processing Fee

Live Scan Processing Fees are collected for the Department of Justice and FBI to perform the criminal history background checks. While sometimes paid by the requesting agency, live scan applicants are usually required to pay this fee themselves. Click here on DOJ and FBI live scan fees to view a complete list of background investigation fees.

 

How long will it take to receive a response?

Normal processing time is 2-3 days however; some requests may take up to 2 weeks to process depending on the information contained within the record.

 

Does Alive Scan Guarantee Accurate Fingerprinting

Occasionally the Department of Justice will reject the livescan fingerprint submissions for a variety of reasons. The most common reasons are the applicant’s fingerprints have characteristics such as cuts, scars or calluses that are difficult to capture in the live scan process. If the applicant’s fingerprints are rejected on this basis, and they were originally scanned by Alive Scan, we will rescan and resubmit your fingerprints at no additional charge. Please note: You will need to bring with you the letter from the DOJ expressing that a resubmission is required. This is necessary because it contains the identification numbers to also avoid having to pay the DOJ and FBI fee.

 

Does Alive Scan offer Mobile Live Scan Fingerprinting Services?

Yes! We are proud to offer this convenient live scan service throughout San Diego. Click here for more info on our Mobile Live Scan Fingerprint Service. or simply contact us at 858.349.0204.

 

Does Alive Scan offer Corporate Billing Accounts?

Yes! We also provide billing accounts for schools, small businesses and larger corporations. Click here for more info about opening a Corporate Billing Account or simply contact us at 858.349.0204.

 

Alive Scan is here to guide you through the Live Scan Process!

In order to be licensed or certified to work in California, many professions require you to pass a criminal background investigation to complete the licensing requirements. Since this process is not very intuitive and many professional fields that require live scan fingerprinting provide only vague information, Alive Scan is here to guide you through the livescan process to help you successfully and confidently complete the criminal background investigation process. In 2012, our fingerprint accuracy for quality was 100%, meaning every applicant successfully completed the live scan process the FIRST time through!

 

Applicant Agencies – How to submit applicant fingerprints for background checks

To get authorized to submit applicant fingerprints for background checks you must register with the California Department of Justice. Please see the Office of Attorney General website for more information about applicant fingerprints for criminal background checks.